Privacy

I like making things personal. I also like keeping personal information personal.

This privacy policy explains what information Gaia Amsterdam collects, why I collect it, how I use it and what rights you have over your information.

Last updated: October 2026

WHO IS GAIA?

Gaia Amsterdam is a design-led craft studio based in Amsterdam, the Netherlands, offering calligraphy, illustration, engraving, personalisation, stationery and other creative services for brands, events and selected weddings.

Gaia Amsterdam

Amsterdam, The Netherlands

Email: contact@gaia-amsterdam.nl

KVK: 82729883

VAT: NL003718565B25

For privacy purposes, Gaia Amsterdam is the controller responsible for the personal data described in this policy.

WHAT INFORMATION DO I COLLECT?

Depending on how you interact with Gaia, I may collect:

When you contact me

  • your name

  • email address

  • company or organisation

  • phone number, if you provide it

  • wedding date, venue and guest information

  • details about your event or project

  • budget information

  • names of wedding planners, designers or agencies involved

  • links to websites, Instagram accounts, Pinterest boards or moodboards

  • any other information you choose to include in your enquiry

When we work together

I may also collect information necessary to prepare quotes, contracts, invoices, payments and deliver your project.

When you visit the website

Depending on the tools used on this website, technical information such as your IP address, browser, device information and information about how you use the website may be collected.

WHY DO I USE YOUR INFORMATION?

I use your information to:

  • respond to enquiries

  • understand your project and prepare a suitable proposal

  • communicate with you about a project

  • create and deliver commissioned work

  • prepare contracts and invoices

  • process payments

  • keep appropriate business and financial records

  • improve the website and understand how visitors use it

  • comply with legal and accounting obligations

I don't collect personal information just because I can. If I don't need it for one of these purposes, I don't need it.

THE LEGAL BASIS FOR USING YOUR INFORMATION

Under the GDPR, I need a legal basis for processing personal data.

Depending on the situation, this may be:

Your request or our contract.

For example, when you contact me about a project, request a quote or become a client.

Legal obligations

For example, keeping financial and accounting records where required by law.

Legitimate interests

For example, maintaining business records, communicating with existing clients or protecting the website and business from misuse.

Consent

Where consent is required, I will ask for it separately. You can withdraw consent at any time.

WHO CAN SEE YOUR INFORMATION?

I don't sell your personal information.

Your information may be processed by trusted service providers I use to run Gaia, such as:

  • website hosting providers

  • website and form providers

  • email providers

  • cloud storage providers

  • accounting and invoicing software

  • payment providers

  • analytics or cookie providers

These providers only receive information where it is necessary for the service they provide.

I may also share information where I am legally required to do so.

HOW LONG DO I KEEP YOUR INFORMATION?

I keep personal information only for as long as I need it for the purpose for which it was collected, or for as long as I am legally required to keep it.

Enquiries that don't become projects may be kept for a reasonable period so that I can manage follow-up communication and business records.

Information relating to completed projects, contracts, invoices and financial records may need to be retained for longer because of legal and accounting requirements.

When information is no longer needed, I will delete it or anonymise it where appropriate.

YOUR RIGHTS

Depending on the circumstances, you have the right to:

ask what personal information I hold about you

ask me to correct inaccurate information

ask me to delete your information

ask me to restrict how I use your information

object to certain types of processing

request a copy of your personal information

withdraw consent where processing is based on consent

To exercise any of these rights, email me at:

contact@gaia-amsterdam.nl

I may need to verify your identity before responding to a request.

COOKIES

This website may use cookies or similar technologies.

Some cookies are necessary for the website to function. Other cookies, such as analytics or embedded content, may be used only where appropriate consent or another valid legal basis exists.

The exact cookies used by Gaia depend on the tools and services connected to this website.

THIRD-PARTY LINKS

The Gaia website may contain links to other websites, including Instagram, Pinterest, suppliers, venues and other creative partners.

Once you leave the Gaia website, their own privacy policies apply. I am not responsible for the privacy practices of third-party websites.

INTERNATIONAL DATA TRANSFERS

Some of the services used to operate this website or communicate with clients may process information outside the European Economic Area.

Where this happens, appropriate safeguards will be used where required by applicable data-protection law.

CHANGES TO THIS POLICY

I may update this privacy policy from time to time, for example if the website or the services I use change.

The latest version will always be published on this page.

QUESTIONS OR COMPLAINTS

If you have a question about how I use your personal information, please contact me first at:

contact@gaia-amsterdam.nl

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your personal data has not been handled correctly.

Gaia Amsterdam

Amsterdam, The Netherlands

contact@gaia-amsterdam.nl